WHAT HAPPENS NEXT?

Once you are tested, results from surge testing sites will take 3-5 days to process. 

You will receive an email notification when your rest results are ready.  Results can be found on the patient portal you used to register, at www.doineedacovid19test.com or call 1-800-635-8611.

WHAT DO I DO WHILE I WAIT ON COVID-19 TEST RESULTS?

It can take a few days to receive the results of your COVID-19 test. Until you receive the results of your COVID-19 test, you should STAY HOME. If you do have COVID-19 you could be contagious, even if you do not have symptoms or your symptoms are mild. In order to STOP THE SPREAD, it is very important that you do not expose others. This means:

  • Do not go to work, school, or public areas, and do not use public transportation or taxis – Stay home except to get medical care. You should restrict activities outside your home, except for getting medical care. In the event that you must leave your home for any reason, utilize a face mask at all times.
  • Seek prompt medical attention if your illness is worsening (e.g., difficulty breathing). Before seeking care, call your healthcare provider and tell them that you have been tested for COVID-19. Put on a facemask before you enter the facility. These steps will help the healthcare provider’s office to keep other people in the office or waiting room from getting infected or exposed.

HOW TO GET YOUR TEST RESULTS 

Test results will be sent by email or you can log on to the eTrueNorth portal at www.doineedacovid19test.com  and click the "Get Results" button, or call 1-800-635-8611.

NEXT STEPS - AFTER YOU GET YOUR RESULTS

If you test negative, continue to monitor yourself for symptoms, stay home if you are sick, practice prevention measures (wear a mask and stand 6 feet away from others), and wash your hands often.  

If your test is positive, you will receive a call from a public health employee.  They will ask you several health-related questions. You may be called more than once. 

Public Health Employees will also ask you about the people you have had contact with in the past 14 days, including names, phone numbers, and other contact information.  We will not share your identity with them.  The contacts you identify will receive information about testing and COVID-19 guidance.  

Callers from the Health District will never ask for banking information, social security numbers, or your legal status. 

Health information is kept confidential and they will not release your information to your work, school or other individuals who are not required to know.  It is important that you are truthful and honest with the individual who calls you because they are trying to prevent further spread of COVID-19 in the community.